Information We Collect
When you call or email Carson Pro Plumbing, we collect the information you provide directly, such as your name, phone number, email address, service address, and details about the plumbing issue you're contacting us about. We use this information to schedule and provide the service you've requested, follow up on completed work, and respond to your questions.
How We Use Your Information
We use the information you provide to schedule appointments, dispatch technicians, communicate about your service request, and maintain records of work performed at your property for warranty and reference purposes. We do not sell your personal information to third parties.
Website Analytics
Our website may use standard analytics tools to understand general traffic patterns, such as which pages are visited and how visitors found our site. This data is aggregated and is not used to identify individual visitors personally.
Information Sharing
We may share information with subcontractors or suppliers when necessary to complete a specific job, such as a parts supplier for a special-order component. We may also disclose information if required by law, such as in response to a valid legal request.
Data Security
We take reasonable steps to protect the information you provide to us. However, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.
Your Choices
You can ask us at any time what information we have on file for you, and you can request that we correct or delete records associated with your account by contacting us using the information below.
Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision.
Contact Us
If you have questions about this Privacy Policy, contact us at contact@proplumbingcarson.com or call (310) 424-7510.